Data Operations and Management

Sr Technical Writer

Chennai, TN   |   Part Time

SrTechnical Writer

Location – Chennai

Experience – 5-6 Years

Experience in Technical Documentation in Software, Excellent Communication

 

Open for Contract/or full time

 

RESPONSIBILITIES

  • Develop comprehensive documentation that meets organizational standards

  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

  • Evaluate current content and develop innovative approaches for improvements

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

  •  Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

  •  Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

 

 

REQUIREMENTS

  • Bachelor's degree in a relevant technical field

  • 4+ years' industry experience as an effective technical writer

  • Proven ability to quickly learn and understand complex topics

  • Previous experience writing documentation and procedural materials for multiple audiences

  • Superior written and verbal communication skills, with a keen eye for detail -

  • Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

 

PREFERRED REQUIREMENTS

  •  Proven ability to handle multiple projects simultaneously, with an eye for prioritization

  •  Firm understanding of the systems development life cycle (SDLC)

  • Previous software development experience

  •  Certification through the Society for Technical Communicators

  • - Experience using XML tools to create documentation



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